top of page

Privacy Policy

SemiDock, Effective Date: 01.01.2025

This Privacy Policy describes how SemiDock (“we”, “us”, or “our”) collects, uses, and protects information when you visit our website.

1. Information We Do Not Actively Collect

We do not directly collect personal information such as your name, address, or payment details through forms or user accounts.

 

However, our website includes:

 

  • A “Contact Us” link that may allow you to email us directly.

  • A telephone link that may initiate a call.

  • A live chat feature (provided by Wix or third-party providers).

​

Any information you voluntarily send via email or chat will be used solely for the purpose of responding to your inquiry.

2. Automatically Collected Data

Like most websites, our site may automatically collect limited technical data via cookies and analytics tools. This may include:

 

  • IP address

  • Browser type

  • Device type

  • Referring URLs

  • Pages visited and time spent on the site

​

These features are powered by the Wix platform or third-party integrations and are used to monitor website performance and improve user experience.

3. Use of Cookies

Our site may use cookies for essential site functionality, analytics, and chat support. By using the site, you consent to the placement of cookies in accordance with your browser settings.

 

You can disable cookies through your browser settings at any time.

4. Data Sharing

We do not sell or rent your personal information. However, certain technical data (like your IP address) may be accessible to third-party service providers such as:

 

  • Wix (website hosting)

  • Chat plugin providers

  • Analytics tools (if used)

  

These providers process data according to their own privacy policies.

5. Data Security

We rely on Wix and its partners to maintain technical safeguards to protect your data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. Please contact us at info @ semidock.com if you wish to exercise any data rights.

7. External Links

Our website may contain links to third-party websites (such as email or phone links). We are not responsible for the content or privacy practices of those sites.

8. Updates

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate when it was last revised.

SMS Messaging Privacy Policy

By providing your mobile phone number and opting in to receive text messages from SemiDock, you consent to receive SMS communications related to our services, including customer support, appointment scheduling, shipment updates, account notifications, and other business-related communications.

Message Frequency

Message frequency varies depending on your interactions with SemiDock and the services requested. Recurring messages may be sent as needed.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us unless you opt in again.

Help

For assistance, reply HELP to any message or contact us at:

Email: info @ semidock.com
Phone: (209) 210-1000

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Information Sharing

SemiDock respects your privacy. Mobile information, phone numbers, and SMS consent data will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Consent Records

We maintain records of SMS opt-in consent where required by applicable laws and industry regulations.

bottom of page